The Frosting Sheets are supplied with an Acetate backing sheet to separate them from each other in their packaging. If your Frosting will not peel off its backing sheet it is because it is too damp most likely due to humidity.

There are a number of things you can do:

• Use a hair dryer to blow hot air on the front and reverse side of the backing sheet for 30-40 seconds

• Leave the sheet in normal room conditions to allow it to dry sufficiently

• Roll the sheet over the edge of a desk to encourage the frosting to come off

• Leave the sheet in an air conditioned room for a short time

• Place the sheet in a warm dry oven at a low temperature for about 1-2 minutes, or lay the sheet on a warm pan for 1-2 minutes

• Place the sheet in a very cold DRY freezer for 10-15 seconds. Not Longer. We find this method works the best of all..

What do I do if the Frosting Sheets are dry and brittle?

If the Frosting Sheets are dry and brittle they have been dried out. This condition is normally caused by a faulty zip-lock bag or a users failure to close the bag after removing a sheet. The sheets may be re-humidified if you have some way of placing them in a humid environment. Do not place brittle sheets Frosting Sheets into a printer. They will break off during printing and jam the unit.

• Keep Frosting Sheets in a wet type refrigerator in the sealed zip lock bag. Do not keep in a freezer

• Spray a fine mist of water over the Frosting Sheet with an airbrush or other water misting device. Do     not sprinkle or throw water on the sheet as this will ruin it.

• Hold the Frosting Sheet over a pot of steaming water for a few seconds

• Place the Frosting Sheets in a high humidity proofing area or proof box for a short time